Privacy Policy

This document was last updated Friday, June 1, 2010.

SuperSoft and Louise Smit Productions is committed to protecting your privacy. You can visit most pages on our site without giving us any information about yourself. But sometimes we do need information to provide services that you request, and this privacy statement explains data collection and use in those situations. This privacy statement only applies to SuperSoft and Louise Smit Productions; it does not apply to other online or offline SuperSoft and Louise Smit Productions sites, products or services. Please read the complete SuperSoft and Louise Smit Productions privacy statement.

Collection of your Personal Information

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you are registering before entering a contest, ordering e-mail newsletters, signing up for an event or training, or when purchasing and/or registering for any of our products. Personal information collected by SuperSoft and Louise Smit Productions often is limited to e-mail address, language, country or location, but may include other information when needed to provide a service you requested.

For example: If you choose a service or transaction that requires payment, such as making a purchase in the Shop area of the Web site, we will request personal information necessary for billing and/or shipping, such as: name, address, telephone number, and credit card number.

When you buy and install a new product, we may ask you to register your purchase electronically. We keep this registration information on file with any information you've already given us on previous visits to our Web site.

SuperSoft and Louise Smit Productions also collects certain information about your computer hardware and software. This information may include: your IP address, browser type, operating system, domain name, access times and referring Web site addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of SuperSoft and Louise Smit Productions web sites.

SuperSoft and Louise Smit Productions also collects information about which pages our customers visit within our Web. This site visitation data is identified only by a unique ID number, and it is never linked with personal information unless a user consents as described below.

Use of your Personal Information

We use your personal information for the following purposes:

    To ensure our site is relevant to your needs.
    To deliver services, such as newsletters, events, training or software, that you request or purchase.
    To help us create and publish content most relevant to you.
    To alert you to product upgrades, special offers, updated information and other new services from SuperSoft and Louise Smit Productions, if you so request.
    To allow you access to limited-entry areas of our site as appropriate.

We will merge site-visitation data with anonymous demographic information for research purposes, and we may use this information in aggregate to provide more relevant content. In some limited-entry sections of SuperSoft and Louise Smit Productions, with your approval, we will combine site-visitation data with your personal information in order to provide you with personalized content. If you decline permission, we will not provide you the personalized service and won’t merge your personal information with site-visitation data.

We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

SuperSoft and Louise Smit Productions may disclose your personal information if required to do so by law or in the good-Faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on SuperSoft and Louise Smit Productions or the site; (b) protect and defend the rights or property of SuperSoft and Louise Smit Productions and its family of Web sites, or (c) act in urgent circumstances to protect the personal safety of SuperSoft and Louise Smit Productions employees, users of  our products or services, or members of the public.

Control of your Personal Information

When you register, or otherwise give us personal information, SuperSoft and Louise Smit Productions will not share that information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above.

SuperSoft and Louise Smit Productions may send out periodic e-mails informing you of technical service or security issues related to a product or service you requested, or confirming you requested a product or service. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service you have chosen.

Access to your Personal Information

We will provide you with the means to ensure that your personal information is correct and current.

If you register on SuperSoft and Louise Smit Productions or subscribe to a newsletter, you can review and edit your personal information at the Profile page. You will be asked to enter your username and password before viewing your personal information.

At the Profile page you can:

    View and edit personal information you have already given us at SuperSoft and Louise Smit Productions.
    Tell us whether you want us to send you marketing information.
    Choose whether you want third parties to send you their offers by postal mail.
    Subscribe, or cancel subscriptions, to newsletters about our services and products.

Some services offered on SuperSoft and Louise Smit Productions may collect information that is not accessible via the Profile page. However, in such cases, you can access your personal information by contacting SuperSoft and Louise Smit Productions as described at the bottom of this statement.

Security of your Personal Information

SuperSoft and Louise Smit Productions is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. For example, we store the personal information you provide in computer servers with limited access that are located in controlled facilities. When we transmit sensitive information (such as a credit card number) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Protection of Children's Personal Information

SuperSoft and Louise Smit Productions is a general audience site and does not knowingly collect any personal information from children.

Use of Cookies

When someone visits the site, a cookie is placed on the customer's machine (if the customer accepts cookies) or is read if the customer has visited the site previously. One use of cookies is to assist in the collection of the site visitation statistics described above.

We also use cookies to collect information on which newsletter links are clicked by customers. This information is used to ensure we are sending information customers want to read. It is collected in aggregate form and never linked with your personal information.

Web beacons, also known as clear gif technology, or action tags, may be used to assist in delivering the cookie on our site. This technology tells us how many visitors clicked on key elements (such as links or graphics) on a SuperSoft and Louise Smit Productions Web page. We do not use this technology to access your personally identifiable information on our sites; it is a tool we use to compile aggregated statistics about SuperSoft and Louise Smit Productions Web site usage. We may share aggregated site statistics with partner companies but do not allow other companies to place clear gifs on our sites.

If you choose to not have your browser accept cookies from the SuperSoft and Louise Smit Productions Web site, you will be able to view the text on the screens, however you will not experience a personalized visit nor will you be able to subscribe to the service offerings on the site.

Changes to this Statement

SuperSoft and Louise Smit Productions will occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement. For material changes to this statement, SuperSoft and Louise Smit Productions will notify you by placing prominent notice on the Web site.

Contact Information

SuperSoft and Louise Smit Productions welcomes your comments regarding this privacy statement, please contact us by e-mail, or postal mail. 

Latest books
Main Awards


South African Literary Awards (SALA) - Lifetime Achievement Award



Three Artes Awards for best Television programmes (equivalent of the Emmy) South African Broadcasting Corporation.

Unima Puppet Award for best contribution to puppetry in South Africa.

Prix de Jeunesse Award - Munich, 1996 for Kideo.

Tokyo International Award for innovation, Kideo.

Golden Plume Award for her contribution and excellence from the South African Broadcastng Corporation.

Two Star Tonight Awards - Star Tonight newspaper, for director of Liewe Heksie as well as director and creator of Wielie Walie and Haas Das.